What this page covers
You.one is built to help regular people make progress in real life. This page is meant to tell you, directly, what data the product uses today and where it can go.
It is a truth-first summary of how the product works right now, not a promise about future changes.
What you share with You.one
When you use You.one, you may share what you type, tap, or submit. That can include the situation you want help with, answers you choose, freeform notes, feedback, your name, or your saved location.
If you put something into You.one, assume it may be processed to run the experience.
What we may store in your browser
Some product state is stored locally in your browser so You.one can feel continuous, even though parts of the experience may also be sent to our backend or service providers when needed.
- your name and saved home location
- appearance and product preferences
- where you left off, saved answers, and screens you can return to
- session or visit IDs that help keep a visit together
What may go to our systems and service providers
To generate the next useful step, prompts, answers, and recent context from your visit may be sent to AI providers such as OpenAI.
To understand quality, reliability, and whether the product is actually helping, You.one may send telemetry and diagnostics to our systems and, when enabled, tools such as PostHog and Sentry. That can include cookies or session IDs, pages viewed, buttons pressed, forms submitted, error data, screen or route metadata, and in some cases transcript snapshots or request details used for debugging.
If replay tooling is enabled, session replay may also be active. Today that setup is meant for product learning and debugging, not maximum masking, so some screen activity and inputs may be visible in readable form.
If you search for or confirm a location, those requests may go through Google Maps. If you send feedback, delivery may go through SendGrid when that feature is enabled. If you leave an optional tip, payment may go through either Stripe or Venmo depending on your choice.
How we use data
- run the guided experience
- remember your settings and resume progress
- improve quality, safety, speed, and reliability
- learn where people get stuck and what actually helps
- process feedback and optional payments
We are trying to be practical, clear, and helpful, not creepy.
What You.one is not today
You.one does not have a full account system today.
That means privacy controls are simpler, but also more limited. There is not yet a full self-serve dashboard for viewing or deleting everything connected to a person across systems.
Your choices and cautions
You can clear local You.one data by clearing this site's browser storage and cookies. You can also choose not to submit feedback or payment details.
If something is highly sensitive, share as little as possible. You.one is an AI-powered product. It can be useful, but it can also be wrong. It is not an emergency service, crisis service, or a substitute for a qualified professional.
If you have a privacy question or other feedback, use Feedback.