Last updated: October 1, 2026. Version: terms.2026-10-01.2.
What changed in this version
- Clarified permitted communications and prohibited cold sales outreach, pranks, deception, harassment, and attempts to evade restrictions across channels.
- Explained founder and appointed staff review during beta and V1, including support, debugging, safety, and internal product evaluation.
- Distinguished that review from model training and preserved narrower connected-service rules.
- Described the planned consumption-based offer without enrolling beta users or authorizing charges.
- Made clear that connecting a service does not authorize sending, calling, buying, publishing, or deleting on your behalf.
Agreement
You.one is operated by Segeren Studio LLC, a Wyoming limited liability company. Wyoming currently lists the company as administratively dissolved after a missed annual report; we plan to reinstate it. These Terms are between you and Segeren Studio LLC.
These Terms govern your use of You.one. Use it lawfully, protect access to your account, and avoid interfering with the service or another person's data.
The Privacy Policy explains how we handle personal information, including staff review, internal product evaluation, and operational logs. The staff-review authorization below is part of accepting these Terms; it is not permission to train a model. We obtain any additional consent required by applicable law or a connected service’s rules.
Who can have an account
Accounts are for individual human beings using You.one for themselves. You must be at least 18 and have reached the age of majority where you live to create or use an account. Organizations, automated agents, and people creating accounts on someone else's behalf may not register. You must give accurate account information and must not share or transfer your account. We may refuse registration or close an ineligible account.
Invited beta access is currently offered only in the United States and Canada.
Your content
You retain ownership of content you place in You.one. You give Segeren Studio LLC and the service providers we use to run You.one the limited permission needed to store, process, transmit, and display that content to operate, secure, and support the service as described in the Privacy Policy. Staff review is governed by the next section and the Privacy Policy. This permission does not authorize model training.
For content from a connected service, this permission is limited by the Connected services section and the permissions shown when you connect it. This permission does not override the narrower rules for connected-service data.
Staff review and internal evaluation
If you accept this version of the Terms, you authorize Joshua Segeren and the people he appoints to review content you put directly into You.one for support, debugging, safety, keeping the service working, and internal product evaluation and improvement during beta and V1. Our process requires a record of who deliberately reviewed your content, why, and when. Access is limited to the purpose of the review. The Privacy Policy explains operational logs and retention; this is not a promise that logs contain no customer content.
This authorization does not permit training or fine-tuning models on your content. Data from a connected service remains subject to that service’s narrower rules; staff may view specific Google messages or files only after your affirmative agreement to that specific review or when necessary for security or legal compliance. General support, debugging, or product-evaluation authorization does not override that rule.
Connected services
You may choose to connect third-party services such as Google. Those services and their content remain governed by their own terms. You.one may access, mirror, organize, retrieve, and use authorized content only to provide and improve features for you, subject to the Privacy Policy and the controls and permissions shown when you connect the service.
Granting a connection does not by itself authorize Ava to take a consequential action. Sending a message, making a call, buying, publishing, deleting provider content, or taking another external action requires the applicable product authority and confirmation.
You.one cannot guarantee the availability or behavior of a third-party service. We will not tell you an action through a connected service succeeded when it failed.
AI-supported features
You.one uses AI throughout the product. Ava can be wrong, incomplete, out of date, or overly agreeable. Treat her output as help, not as a substitute for your own judgment. You remain responsible for decisions you make using her output. That does not authorize Ava to take an external action without the product authority and confirmation described above.
Free beta now
Beta access is free. Creating a beta account does not enroll you in a paid plan or authorize a future charge. Any estimate of value Ava creates during beta is informational; it does not create a charge or a balance that carries into a future plan. A later offer could use a beta-period estimate only if it clearly explains how that estimate affects a charge and you separately accept it.
You may choose to leave a one-time tip during beta. A tip buys no plan, feature access, usage allowance, or support entitlement. It does not authorize us to reuse that payment method for a future subscription or other charge. If beta access ends, we will not enroll you in a paid plan automatically. We will explain how to request an export or deletion of your data.
Paid use later
Our planned V1 offer uses consumption-based pricing: you pay customer retail prices for eligible usage under an accepted rate schedule and spending cap. Beta access does not accept that offer, start a V1 trial, or authorize collection. Before paid enrollment, we will present the Billing section within these Terms, the rate schedule, trial rules, cap, payment authorization, reports, disputes, and cancellation terms. Any Connections installments require defined prices, limits, and allocation rules in that accepted offer. An undefined fee or a future success-share charge is not authorized by accepting these beta Terms.
The planned V1 trial lasts 30 days. Automatic conversion and eligible charges after the trial require your explicit paid authorization at V1 enrollment; verifying a payment method alone is insufficient. You may cancel before conversion. Under a valid accepted usage offer, ordinary actions can incur eligible usage within its rates and cap without a separate quote or second purchase confirmation for each action. We may pause new work that would exceed the cap. We do not silently raise it, retroactively bill ordinary free beta or trial usage, or charge outside your accepted authorization. Any prospective change remains subject to Price and plan changes and applicable law.
Price and plan changes
We may change or withdraw prices, plans, features, and included usage offered for a future purchase at any time, without individual advance notice. We will show you the actual terms before you choose a paid offer. For an existing paid plan, we may change the price, included usage, or other plan terms prospectively, including at renewal, subject to any notice, consent, or cancellation rights required by law. A prepaid purchase keeps its agreed price and included usage through its paid-through date. A change to these Terms alone does not authorize a new or higher charge.
For a Québec consumer with an indefinite-term paid service contract, if we use this clause to change a price, included usage, limit, or feature where Québec law permits a unilateral change, we will give clear written notice at least 30 days before the change takes effect. It will show the old and new terms, effective date, and your right to refuse and cancel without cost within 30 days after the change takes effect if it increases your obligations or reduces ours. We will not use this clause to change an essential term of a fixed-term contract where Québec law prohibits it.
Acceptable use
You.one is for an individual to organize their life and work, get help from Ava, and use available communication or action features within the authority they give and the limits shown in the product. You may stop using You.one at any time and request an export or deletion as described in the Privacy Policy.
You may not misuse You.one. Prohibited uses include, without limitation:
- spam, unsolicited mass outreach, scams, fraud, or misleading impersonation;
- unauthorized access to accounts, systems, or data; malware; or attempts to disrupt or overload the service;
- automated account creation, scraping, resale, or use that evades access, safety, payment, or usage limits;
- threats, targeted harassment, exploitation, or content that violates another person's privacy, intellectual property, or other rights;
- instructing Ava to contact someone contrary to an expressed refusal or opt-out, to misrepresent who she is or whom she represents, or to act without the authority required from you or another person; and
- any unlawful conduct or attempt to use You.one to facilitate it.
Calls, messages, and other external communications
Use available communication features for a genuine, lawful task you are authorized to carry out. Examples include asking businesses about prices or availability for something you intend to use, making or changing a booking, following up on your own bill or service, and leaving a normal message for a friend or another person you already know. Contacting several businesses to compare services for your own needs is permitted; the number of recipients alone does not make it a sales campaign. Ordinary, relevant sharing with someone you know is permitted when it is lawful and does not violate an expressed refusal or opt-out.
You may not use You.one to conduct cold outreach whose purpose is to market or sell a product or service, solicit customers or sales leads. This restriction applies even to a single unsolicited sales call or message, not only bulk campaigns. A business being publicly listed or publishing a contact number does not authorize sales outreach through You.one. You.one does not support automated sales prospecting or marketing campaigns.
Other prohibited communications include, without limitation:
- spam, bulk unsolicited messages, or repeated unwanted contact;
- prank calls, fabricated bookings, or other contacts intended to waste someone's time or disrupt a business;
- impersonating a person or organization, hiding whom Ava represents, deceptive caller identity, or falsely claiming a relationship or authority;
- scams, threats, extortion, targeted harassment, stalking, coercion, or deceptive manipulation intended to obtain money, information, access, or agreement;
- contacting someone contrary to an expressed refusal or opt-out, or using another number, account, channel, or task to get around it;
- contacting others to arrange unlawful goods or services, facilitate exploitation, or otherwise carry out unlawful conduct; and
- dividing a prohibited campaign into separate calls, messages, Cards, or accounts, rotating numbers, disguising its purpose, or otherwise evading these rules or our controls.
Respect the scope of a refusal or opt-out, including the purpose, channel, or period the recipient specifies. A broader refusal must be respected more broadly; a narrow refusal does not by itself prohibit a different lawful task. Silence or a busy signal alone is not an opt-out, although repeated unanswered attempts can still be abusive. Honest price negotiation for a genuine booking or service is permitted.
These rules apply to phone calls, email, text messages, direct messages, and social communications whenever You.one makes that channel available. Listing a channel here does not mean it is available today. Your approval of an action does not permit a prohibited use. We may consider a pattern across multiple communications when deciding whether activity violates these Terms, even when one call or message viewed alone appears ordinary. We may stop or limit communications and take the account actions below; these rules do not promise that every misuse will be detected or prevented.
These examples are not exhaustive. We decide how to respond to suspected misuse, fraud, safety concerns, legal risk, or harm to other people or the service. We may refuse registration or access, limit a feature, suspend an account, or terminate and close an account for those reasons, including immediately and without advance notice or an opportunity to cure, to the extent permitted by law. We may also do so for any other reason or no reason, to the extent permitted by law. We may explain a decision or offer a discretionary review or export when practicable. Closure of a paid account does not remove any notice, refund, or cancellation right the law requires. We will provide any data access, export, deletion, or other remedy the law requires. Termination ends access; it does not transfer ownership of your content to us or cancel a privacy request. We handle retention and deletion under the Privacy Policy and applicable law.
Service changes and availability
You.one is an evolving beta. During free beta, features may be added, revised, paused, or removed, and the beta may end. After you accept a paid plan, a change to included features or usage is governed by Price and plan changes. Ava's answers and actions can be wrong or incomplete. Do not rely on You.one alone for an important legal, medical, financial, or other consequential decision.
To the fullest extent permitted by the law where you live, the beta is provided "as is" and "as available," without implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not promise accuracy, uninterrupted access, or that a connected third-party service will work. To that same extent, we are not liable for indirect or consequential loss. Nothing in these Terms removes a consumer right or remedy that applicable law does not allow us to exclude.
Changes to these Terms
We may update these Terms as the service changes. When a change materially affects your rights or obligations, we will give notice by email or in the product and state when it takes effect, except where immediate action is needed for legal, security, or service-integrity reasons. If you do not agree, you may stop using You.one and request an export or deletion. We will ask for a new affirmative agreement when applicable law requires one. Continued use after a change takes effect counts as acceptance only where applicable law permits. A Terms change alone never authorizes a new or higher charge or a new use of personal information that requires separate consent.
Contact
For questions or account concerns, send a privacy request or contact joshua@you.one.